As our valued customers, we want you to feel confident in your purchase which is why we guarantee 100% satisfaction with our products quality. If for any reason you are not completely satisfied, return your purchase to us for a refund or exchange within 15 days of the order date. We will gladly accept your return in saleable condition.
Simple Two-step Process for Returns
To return or exchange an item, please follow the steps below:
1. Enclose invoice and original materials
2. Ship (we do not accept C.O.D. deliveries) your package fully insured to:
Custom Clear Customer Service
*All products must be returned in good condition, never been used, in original package.
Upon receiving your return, all materials are reviewed by us. We may not accept your return if it does not meet the qualification above. Once your returned item is accepted, a refund less re-stocking fee of 15% will be issued in the original form of payment. We will not refund your return shipped cost.
If you have any question, please feel free to write us an email at firstname.lastname@example.org.